Phone:
080-41146499,
+91-98442 61499
Email:
carbonfacet1@gmail.com
Open all days
10:00 AM to 7:00 PM
Carbonfacet No.50, Old
No. 665, 2nd Floor, 11th Main,
Jayanagar 4th Block, Bengaluru - 560011
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Lab Diamonds and Natural Diamonds have the same physical
Frequently Asked Questions
Everything you need to know about lab-grown diamonds & CarbonFacet policies
1. What are lab-grown diamonds? +
Lab-grown diamonds are real diamonds created in a laboratory using advanced technology that replicates the natural diamond formation process. They have the same physical, chemical, and optical properties as mined diamonds.
2. Are lab-grown diamonds real diamonds? +
Yes. Lab-grown diamonds are real diamonds, not simulants like cubic zirconia or moissanite. They are chemically and structurally identical to natural diamonds.
3. Why are lab-grown diamonds more affordable? +
Lab-grown diamonds are created in controlled environments, eliminating mining costs and supply limitations, making them more affordable while maintaining the same quality.
4. Do lab-grown diamonds come with certification? +
Yes. Many lab-grown diamonds are certified by recognized gemological laboratories, depending on size and characteristics.
5. Does CarbonFacet offer exchange or buyback? +
Yes. CarbonFacet offers lifetime exchange and buyback options, subject to product evaluation and company policy.
6. Do lab-grown diamonds have resale value? +
Lab-grown diamonds may not retain resale value like natural diamonds. However, the gold component retains market value, and exchange options are available.
7. Is the gold BIS hallmarked? +
Yes. All gold jewellery complies with BIS hallmarking regulations wherever applicable.
8. Can I customise jewellery? +
Yes. CarbonFacet offers customised jewellery design services subject to feasibility and advance confirmation.
9. How should I care for my jewellery? +
Avoid harsh chemicals, store jewellery separately, clean with mild soap and water, and bring it for periodic inspection and cleaning.
10. Do you provide repair services? +
Yes. We provide repair services including cleaning, polishing, stone tightening, and minor repairs subject to inspection and charges.
11. Can I return products purchased online? +
Yes. Online purchases may be returned within 15 days, subject to return policy terms.
12. How are orders shipped? +
Orders are shipped via insured courier services with tamper-proof packaging to ensure safe delivery.