Delivery & Stores
Carbon Facet

Phone:

080-41146499,

+91-98442 61499

Email:

carbonfacet1@gmail.com

Open all days

10:00 AM to 7:00 PM

Carbonfacet No.50, Old

No. 665, 2nd Floor, 11th Main,

Jayanagar 4th Block, Bengaluru - 560011

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Lab Diamonds and Natural Diamonds have the same physical

Frequently Asked Questions

Everything you need to know about lab-grown diamonds & CarbonFacet policies

✔ Certified Lab-Grown Diamonds ✔ Lifetime Exchange Available ✔ BIS Hallmarked Gold
1. What are lab-grown diamonds? +

Lab-grown diamonds are real diamonds created in a laboratory using advanced technology that replicates the natural diamond formation process. They have the same physical, chemical, and optical properties as mined diamonds.

2. Are lab-grown diamonds real diamonds? +

Yes. Lab-grown diamonds are real diamonds, not simulants like cubic zirconia or moissanite. They are chemically and structurally identical to natural diamonds.

3. Why are lab-grown diamonds more affordable? +

Lab-grown diamonds are created in controlled environments, eliminating mining costs and supply limitations, making them more affordable while maintaining the same quality.

4. Do lab-grown diamonds come with certification? +

Yes. Many lab-grown diamonds are certified by recognized gemological laboratories, depending on size and characteristics.

5. Does CarbonFacet offer exchange or buyback? +

Yes. CarbonFacet offers lifetime exchange and buyback options, subject to product evaluation and company policy.

6. Do lab-grown diamonds have resale value? +

Lab-grown diamonds may not retain resale value like natural diamonds. However, the gold component retains market value, and exchange options are available.

7. Is the gold BIS hallmarked? +

Yes. All gold jewellery complies with BIS hallmarking regulations wherever applicable.

8. Can I customise jewellery? +

Yes. CarbonFacet offers customised jewellery design services subject to feasibility and advance confirmation.

9. How should I care for my jewellery? +

Avoid harsh chemicals, store jewellery separately, clean with mild soap and water, and bring it for periodic inspection and cleaning.

10. Do you provide repair services? +

Yes. We provide repair services including cleaning, polishing, stone tightening, and minor repairs subject to inspection and charges.

11. Can I return products purchased online? +

Yes. Online purchases may be returned within 15 days, subject to return policy terms.

12. How are orders shipped? +

Orders are shipped via insured courier services with tamper-proof packaging to ensure safe delivery.

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